Resume
Work
Experience
2021 - Present
Service, Strategy and Execution Business Analyst
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Leverage Python, PySpark, SQL and design experience to create analytically and visually compelling dashboards and content
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Seek to identify and understand contrasting user experiences and perspectives to improve the colleague and customer experience
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Work with cross-functional partners and customer facing business segments to identify opportunities to innovate and optimize resources to achieve customer satisfaction
2019 - 2021
Deposit Pricing Business Analyst
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Leverage consultative approach with requests, communicating and coaching bankers on liquidity position and pricing appetite
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Partner with analyst to review marginal cost impact on incremental balances to identify opportunity
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Complied, organized, and documented historical experiences to create central file location for data reference
2018 - 2019
Marketing Operations Co-op
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Develop and implement automated Excel budget of $46M to streamline forecasting, by comparing, actuals of previous term versus current, to influence future strategies, including in-house marketing
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Partner with segments to improve overall ideation and feedback processes for colleagues to better communicate effectively across segments
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Assist departments in aligning products and services with the values and mission statement of the company
Education
2021 - Current
DeVry University | Data Mining & Analytics
2015 - 2019